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URGENT MESSAGE

⚠️ due to national supply issues with the reagent used to process many of the blood tests at the pathology labs, all local practices have been instructed by the CCG to cease all affected routine tests with immediate effect. Only urgent tests will be carried out until further notice 🧪

You may be contacted and advised that an upcoming appointment is affected, for which we are extremely sorry, but the matter is beyond our control.

We have been given no indication as to how long these measures will be in place, and will update you as soon as we know more, so please be aware that our staff may not be able to provide the answers to the questions we are sure you may have.

Thank you for your understanding


Coronavirus (Covid-19)

If you suspect you have symptoms of Corona virus, DO NOT attend the surgery. 

For advice about possible symptoms use ‘111 online’ www.111.nhs.uk/service/covid-19 or call 111

To reduce the possibility of closure and protect both patients and staff we have initiated the following procedures with regard to attending the Practice:

You will not be permitted entry into the building without wearing a mask or face covering (such as a scarf)


ALL appointments are currently being booked over the phone

You will be asked questions to assess the risk of infection

You may be offered a telephone consultation

The clinician will offer a face to face appointment if required.

If you have arranged an appointment at the Practice and you are experiencing flu like symptoms please call the Practice on 01522 876800 to re-arrange your appointment.

If your appointment is urgent please call the Practice to discuss your condition prior to attending.

We apologise for any inconvenience this may course and would like to thank you for your co-operation at this difficult time.

 


Access to NHS Dentistry is currently limited during the pandemic as dentists have been asked to stop all routine “face-to-face” dental care.

However, if you need urgent dental care, help is at hand: 

If you don’t have a dentist, find your nearest dentist and CALL them. You can search for your nearest dentist at: https://www.nhs.uk/service-search/find-a-dentist

You can also contact NHS 111:

You can ask for a translator if you need one.

NHS 111 is available 24 hours a day, 7 days a week

If you’re deaf, you can:

use the NHS 111 British Sign Language service: co.uk/nhs111

or

call 18001 111 on a textphone

Do not worry if you have COVID-19 symptoms, appropriate arrangements can be made 


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